Terms and Conditions for Zam Zam Restaurants
Quality Assurance Policy:
At Zam Zam Restaurants, we prioritize your health and satisfaction. We
do not use Ajinomoto and artificial colors to maintain a natural and
authentic taste. Our commitment to hygiene is unwavering, ensuring the
use of only clean and hygienic raw materials. We employ 100% fresh and
filtered vegetable oil for preparation. To maintain the highest
standards of freshness and quality, we prepare dishes upon order, which
may take a minimum of 25 minutes. We appreciate your understanding of
potential delays in service.
Price and Menu Disclaimer:
While every effort is made to ensure the accuracy of our menu, prices,
and items, they are subject to change without prior notice. This
adjustment is in response to unexpected variations in raw material
prices. We apologize for any inconvenience this may cause.
Allergen Warning:
If you suffer from a food allergy or intolerance, Please let your server
know upon placing the order.
Takeaway Consumption Advisory:
To ensure the optimal quality and taste of our dishes, we recommend
consuming takeaway orders within two hours of preparation.
Disclosure Policy, Terms & Conditions:
Our website and apps are designed for general information and use.
Location data is used for finding the nearest food outlet and
facilitating delivery. The content may change without notice. The use of
location data is subject to user consent and may be stored for delivery
purposes. We do not guarantee the accuracy or completeness of
information and materials on our platforms. Users utilize our website
and apps at their own risk.
Cancellation Policy:
Cancellation of Cash on Delivery orders is allowed if the order is not
processed. For online payments, cancellation is not permitted. Zam Zam
Restaurants reserve the right to cancel orders, with a full refund for
online payments.
Refunds:Refunds are applicable for pre-paid orders in the event of packaging
tampering, delivery location falling outside our designated zones,
failure to confirm the order, or unavailability of ordered items at the
time of delivery. Refunds are processed within 5-7 business days.
Please note that these policies are subject to change, and the final
decision rests with Zam Zam Restaurants.